Terms & Conditions

Last Updated: May 22, 2026

Welcome to Bear & Otter Outdoors.

By using this website or placing an order through our shop, you agree to the terms below. We’ve tried to keep things straightforward, fair, and free of unnecessary nonsense.

Website Use

By accessing this website, you agree to use it lawfully and respectfully.

You may not:

  • Use the site for unlawful purposes
  • Attempt to interfere with site functionality or security
  • Copy or redistribute content, images, or branding without permission
  • Misrepresent yourself or provide fraudulent information

Product Information

We do our best to ensure product descriptions, pricing, photos, and availability are accurate.

However:

  • product colors may vary slightly depending on screens or photography
  • inventory errors can occasionally happen
  • manufacturers may update specifications without notice

We reserve the right to correct errors, update information, or cancel orders if necessary.

Orders & Payment

Orders are subject to acceptance and availability.

Bear & Otter Outdoors reserves the right to:

  • refuse or cancel orders
  • limit quantities
  • cancel orders suspected of fraud or abuse

Payments are processed securely through Shopify and its supported payment providers.

We do not store full payment card information on our servers.

Shipping & Returns

Please review our Shipping & Returns page for information regarding:

  • processing times
  • shipping policies
  • returns
  • refunds
  • damaged items

Knife & Tool Responsibility

Many products sold by Bear & Otter Outdoors are tools intended for responsible use by adults.

By purchasing from our website, you agree that:

  • you are legally permitted to purchase and possess the items ordered
  • you are responsible for understanding your local laws and regulations
  • Bear & Otter Outdoors is not responsible for misuse, improper handling, or unlawful use of products purchased through this site

Some items may be restricted in certain jurisdictions. We reserve the right to cancel prohibited orders.

Intellectual Property

All website content — including logos, branding, graphics, product photography, written content, and designs — belongs to Bear & Otter Outdoors unless otherwise noted.

Please don’t steal our stuff. We worked hard on it.

Third-Party Links

This website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of those third parties.

Limitation of Liability

Bear & Otter Outdoors shall not be held liable for any indirect, incidental, or consequential damages arising from:

  • use of this website
  • delays in shipping
  • product misuse
  • inability to use purchased items
  • temporary site interruptions or errors

Our maximum liability shall not exceed the amount paid for the product purchased.

Changes to These Terms

We may update these Terms & Conditions from time to time as our business evolves.

Updated versions will always appear on this page.

Contact

Questions about these terms?

Contact us at:

otterorder@bearandotteroutdoors.com

From our camp to yours — thanks for supporting our small family-run shop.